Vodacom Vacancy | Consumer Business Unit Director

Vodacom Vacancy | Consumer Business Unit Director

Vodacom Vacancy | Consumer Business Unit Director

Vodacom Vacancy | Consumer Business Unit Director

Consumer Business Unit Director

Vodacom · Dar es-Salaam, Tanzania

What You’ll Do

Vodacom Tanzania Plc is looking for a dynamic and creative individual who enjoys working in a fast paced and highly competitive environment to join its Executive Management Team (reporting to the Managing Director) with specific responsibility for Consumer Business Unit.

The purpose of the role is to create significant value for Vodacom Tanzania Plc by translating the Vodacom Commercial Strategy and implement the Commercial agenda for Vodacom Tanzania Plc.

Responsible for the Consumer Business Unit function, the role would lead Brand, Customer Value Management, Pricing, Customer Insight and Analytics, Consumer Segmentation and Proposition, Voice, Data, SMS VAS & Content, International Business & roaming, Terminals, Sales & Distribution, Digital, Strategy and Governance.

Developing long term consumer strategy across all regions to deliver budget & LRP targets, creating guidance on CBU focus areas for budget targets

Ensure delivery of CBU Priorities across Vodacom Tanzania Plc.

Performance KPIs:

Revenue and Subs market share, Vodacom Tanzania Plc revenue targets, Vodacom Tanzania Plc subscribers’ targets
Commercial costs and efficiency, Contribution margin / P&L, CVM contribution to CBU, Consumer NPS, Priority segment market share, Brand Health
Analyzing and monitoring consumer business performance vs targets
Consulting on CVM, Loyalty progammes, Business Intelligence modes, Products and Pricing, Terminals and Roaming tariffs.
Represent CBU and act on behalf of Vodacom Tanzania Plc to Vodacom Group
Through providing guidance, support and deep analytics on strategies and creating and sharing best practice.
Building people and technical capacity across the CBU in key commercial areas (CVM, Brand, Big Data and Analytics, consumer segments, VAS/Content & Pricing)
Through the agile squads, lead the digital transformation of CBU sales and distribution and operations
Analyze CBU operations to evaluate performance in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change
Direct, plan, and implement policies, objectives, or activities to ensure continuing operations, to maximize returns on investments
Direct activities of business units with pricing, products and related commercial activities
Direct and coordinate CBU units to maximize investment and increase efficiency
Direct human resources activities including resourcing and retention, talent and change management


University Graduate in an B.Com, economics or business discipline.

Post graduate management qualification (ie; MBA) is essential.

12+years solid experience in sales/commercial/technical operations functions essential

Seasoned business management experience with minimum of 5 years’ experience operating at Executive / Director level in telecommunications or FMCG industry.

Solid track record of applying commercial judgement to achieve effective results.

In-depth knowledge of company business and market developments

Extensive knowledge of the Telecom sector

Combines commercial breadth and technical depth to take a global perspective in the development and interpretation of corporate strategic plans.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What’s In It For You

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You’ll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who We Are

You may have already heard of Vodafone – We’re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

How to Apply:


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