Assistant Administrator Secretary at Serene Microfinance

Assistant Administrator Secretary at Serene Microfinance

Job Title: Assistant Administrator/Secretary (1) 

Job Purpose 

Performs basic administrative and clerical duties as it pertains to the job, handle customer relations by  being a point of first contact via email or telephone 


  • Answers phone calls and sets up meetings with customers
  • Takes messages as necessary
  • Mails or sends all information to clients/ staffs/Management as required
  • Takes care of orders of office supplies and other materials
  • Demonstrates product knowledge as required
  • Adheres to company policies and procedure; makes sure that other staff do as well
  • Coordinates the flow of information between departments or from customers
  • Schedules meetings and events and prepare minutes for the meeting
  • Greets customers as they arrive at the business
  • Makes sure that customer needs are fulfilled
  • Takes care of incoming and outgoing mail
  • Dictates information as spoken by management
  • Calls customers to make sure that they had a great customer experience
  • Supervises any other clerical staff to make sure the work is done up to standards
  • Completes any paperwork on behalf of the company as per directives from your supervisor 
  • Maintains a knowledge of new office equipment; makes suggestions for new equipment based  on trends
  • Arrange all office files of HR and Administration Departments
  • Manages any projects that need clerical work
  • Organise presentations /meetings for management

Skills :

Basic Mathematics Skills, Microsoft Office, Excel, Great Written and Verbal  Communication Skills, Customer Relations, Detail Oriented, Time Oriented, Office Equipment  Knowledge, Basic Computer Literacy 


Diploma in Secretarial Course / Records Management /Public  Administration 

Application Address:

All applications should be sent in one PDF and addressed to the HR and  Administration Manager, P.O.BOX 33813, Dar es Salaam. 

NOTE: All Application should be sent to this email Address: before 29th May 2024.