To provide an effective Query Resolution service in a professional, friendly manner with internal as well as external clients to understand the risks associated with handling clients’ queries and dissemination of confidential information. Be the first point of contact for routine clients’ queries. The incumbent should be able to converse in mandarin.
Minimum Qualifications
Type of Qualification: Degree
Field of Study: Business Commerce
Experience Required
Service Management
Operations
3-4 years
Sound knowledge of Business processes when dealing with facilitating payments’ instructions for clients and when dealing with client’s queries. Sound knowledge of regulatory requirements while handing client’s queries Global markets and Personal Banking experience.
This is Full-time Job, To submit your application, please follow the link provided below.